:root {
  --bg: #fff9f2;
  --surface: #fffaf4;
  --surface-strong: #ffffff;
  --ink: #333333;
  --muted: #6f625a;
  --line: rgba(89, 77, 70, .22);
  --accent: #25684b;
  --accent-dark: #1a5245;
  --accent-soft: #edf6ec;
  --coral: #ff836a;
  --coral-dark: #91100e;
  --gold: #e6a94e;
  --gold-soft: #fff5d8;
  --green: #20722d;
  --yellow: #997528;
  --red: #91100e;
  --blue: #367b6b;
  --shadow: 0 10px 28px rgba(89, 77, 70, .08);
}

* { box-sizing: border-box; }

body {
  margin: 0;
  min-height: 100vh;
  font-family: "Inter", Arial, Helvetica, sans-serif;
  font-size: 14px;
  background: var(--bg);
  color: var(--ink);
  letter-spacing: 0;
}

button, input, textarea, select {
  font: inherit;
}

button {
  border: 0;
  border-radius: 6px;
  padding: 8px 12px;
  background: var(--accent);
  color: #fff;
  cursor: pointer;
  font-weight: 700;
  transition: background-color .16s ease, border-color .16s ease, transform .16s ease, box-shadow .16s ease;
}

button:hover:not(:disabled) {
  background: var(--accent-dark);
  box-shadow: 0 8px 18px rgba(37, 104, 75, .16);
  transform: translateY(-1px);
}

button.secondary {
  background: #f3eadf;
  color: var(--ink);
}

button.ghost {
  background: transparent;
  color: var(--accent);
  border: 1px solid var(--line);
}

button.ghost:hover:not(:disabled),
button.secondary:hover:not(:disabled) {
  background: var(--accent-soft);
  color: var(--accent-dark);
  border-color: rgba(37, 104, 75, .32);
}

button:disabled {
  opacity: .55;
  cursor: not-allowed;
}

input, textarea, select {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 6px;
  padding: 8px;
  background: var(--surface-strong);
  color: var(--ink);
}

input:focus, textarea:focus, select:focus {
  border-color: rgba(37, 104, 75, .58);
  box-shadow: 0 0 0 3px rgba(37, 104, 75, .12);
  outline: none;
}

textarea { min-height: 96px; resize: vertical; }
label { display: grid; gap: 6px; font-weight: 700; }
.hint {
  color: var(--muted);
  font-size: 12px;
  line-height: 1.45;
  font-weight: 400;
}

.fineprint {
  color: var(--muted);
  font-size: 11px;
  line-height: 1.4;
}
label.check-inline {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  font-weight: 400;
}

label.check-inline input {
  width: auto;
  margin-top: 3px;
}

.shell {
  width: min(1500px, calc(100vw - 48px));
  margin: 0 auto;
  padding: 22px 0 42px;
}

.topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  margin-bottom: 20px;
}

.main-nav {
  display: flex;
  gap: 8px;
  margin-left: auto;
}

.eyebrow {
  margin: 0 0 4px;
  color: var(--coral-dark);
  font-weight: 700;
  text-transform: uppercase;
  font-size: 12px;
  letter-spacing: .02em;
}

h1, h2, h3 {
  margin: 0;
  line-height: 1.2;
}

h1, h2 {
  font-family: "Playfair Display", Georgia, serif;
  color: var(--accent-dark);
}

h1 { font-size: 28px; }
h2 { font-size: 20px; }
h3 { font-size: 15px; }

.panel {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 16px;
  box-shadow: var(--shadow);
}

.narrow { max-width: 460px; margin: 52px auto; }
.stack { display: grid; gap: 14px; }
.grid { display: grid; gap: 18px; }
.two { grid-template-columns: 320px 1fr; align-items: start; }
.hidden { display: none !important; }
.muted { color: var(--muted); }
.message { min-height: 20px; color: var(--accent); }

.section-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 14px;
}

.button-row {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
}

.customer-video-card {
  padding-bottom: 14px;
}

.advisor-dashboard {
  display: grid;
  gap: 14px;
}

.advisor-dashboard-grid {
  display: grid;
  grid-template-columns: minmax(360px, .95fr) minmax(420px, 1.15fr);
  gap: 14px;
  align-items: start;
}

.dashboard-column {
  display: grid;
  gap: 14px;
  align-content: start;
}

.dashboard-start-card {
  display: grid;
  gap: 12px;
}

.dashboard-start-card p {
  margin: 0;
  line-height: 1.5;
}

.dashboard-metrics {
  display: grid;
  grid-template-columns: repeat(5, minmax(120px, 1fr));
  gap: 10px;
}

.metric-card {
  display: grid;
  gap: 8px;
  min-height: 78px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 11px 12px;
  background: var(--surface-strong);
}

.metric-card strong {
  font-size: 26px;
  line-height: 1;
  color: var(--accent-dark);
}

.dashboard-section {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-strong);
  overflow: hidden;
}

.dashboard-section.blue {
  border-color: #a8cec4;
  background: #e6f2ee;
}

.dashboard-section > summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  min-height: 44px;
  padding: 11px 12px;
  cursor: pointer;
  color: var(--accent-dark);
  font-weight: 800;
  list-style: none;
}

.dashboard-section > summary::-webkit-details-marker {
  display: none;
}

.collapse-icon {
  position: relative;
  width: 22px;
  height: 22px;
  flex: 0 0 22px;
  border: 1px solid var(--line);
  border-radius: 50%;
  background: var(--surface);
}

.collapse-icon::before,
.collapse-icon::after {
  content: "";
  position: absolute;
  left: 6px;
  right: 6px;
  top: 10px;
  height: 2px;
  border-radius: 2px;
  background: var(--accent-dark);
}

.collapse-icon::after {
  transform: rotate(90deg);
}

.dashboard-section[open] .collapse-icon::after {
  transform: rotate(0);
}

.dashboard-section-body {
  display: grid;
  gap: 12px;
  padding: 0 12px 12px;
}

.dashboard-section .video-frame {
  max-width: 440px;
  margin-bottom: 0;
}

.dashboard-monitor {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: var(--surface-strong);
}

.section-header.compact {
  margin-bottom: 10px;
}

.section-header.compact p {
  margin: 4px 0 0;
}

.customer-monitor-list {
  display: grid;
  gap: 8px;
}

.customer-monitor-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 9px 10px;
  background: var(--surface);
  color: var(--ink);
  text-align: left;
  box-shadow: none;
  transform: none;
}

.customer-monitor-row:hover:not(:disabled) {
  border-color: var(--accent);
  background: var(--accent-soft);
  color: var(--ink);
  box-shadow: none;
  transform: none;
}

.customer-monitor-row small {
  display: block;
  margin-top: 2px;
  color: var(--muted);
  font-weight: 500;
}

.monitor-badges,
.case-card-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 5px;
  justify-content: flex-end;
}

.empty-monitor {
  display: grid;
  gap: 10px;
  justify-items: start;
  border: 1px dashed var(--line);
  border-radius: 8px;
  padding: 12px;
}

.customer-video-card .alert.yellow {
  margin-bottom: 14px;
}

.customer-video-card .explainer-actions {
  margin-top: 0;
}

.customer-video-card .message {
  min-height: 0;
  margin: 6px 0 0;
}

.case-list {
  display: grid;
  gap: 7px;
}

.search-input {
  margin-bottom: 10px;
}

.case-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px;
  background: var(--surface-strong);
  cursor: pointer;
}

.case-card.compact {
  display: grid;
  gap: 7px;
  padding: 9px;
}

.case-card-main {
  display: grid;
  gap: 2px;
}

.case-card-main .muted {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.case-card.active {
  border-color: var(--accent);
  box-shadow: inset 3px 0 0 var(--accent);
}

.customer-table {
  display: grid;
  gap: 10px;
  margin-top: 12px;
}

.customer-row {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 14px;
  align-items: center;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: var(--surface-strong);
  cursor: pointer;
}

.customer-row.compact {
  padding: 9px 10px;
}

.customer-row.compact p {
  margin: 3px 0 0;
}

.customer-row:hover,
.case-card:hover {
  border-color: var(--accent);
}

.badge {
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 3px 8px;
  font-size: 12px;
  font-weight: 700;
  background: #f3eadf;
}

.role-note {
  border-left: 3px solid var(--accent);
  padding: 10px 12px;
  background: var(--accent-soft);
  color: var(--muted);
}

.agreement-box {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 11px 12px;
  background: var(--surface-strong);
}

.agreement-box summary {
  cursor: pointer;
  font-weight: 800;
  color: var(--accent-dark);
}

.agreement-box[open] summary {
  margin-bottom: 12px;
}

.agreement-box p {
  margin: 0;
  line-height: 1.45;
}

.step-list {
  counter-reset: steps;
  display: grid;
  gap: 10px;
}

.step-list.compact {
  gap: 8px;
}

.step-card {
  display: grid;
  grid-template-columns: 30px 1fr;
  gap: 10px;
  align-items: start;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px;
}

.step-list.compact .step-card {
  padding: 9px 10px;
}

.step-list.compact .step-card p {
  margin: 4px 0 0;
}

.step-card::before {
  counter-increment: steps;
  content: counter(steps);
  display: grid;
  place-items: center;
  width: 24px;
  height: 24px;
  border-radius: 50%;
  background: var(--accent-soft);
  color: var(--accent-dark);
  font-weight: 700;
}

.advisor-onboarding {
  display: grid;
  gap: 14px;
  margin-top: 14px;
}

.advisor-checklist {
  display: grid;
  gap: 10px;
}

.advisor-check-item {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr);
  gap: 12px;
  align-items: start;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: var(--surface-strong);
}

.advisor-check-item.done {
  border-color: rgba(32, 114, 45, .32);
  background: #eef8ea;
}

.advisor-check-number {
  display: grid;
  place-items: center;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: var(--accent-soft);
  color: var(--accent-dark);
  font-weight: 800;
}

.advisor-check-item.done .advisor-check-number {
  background: #d9f2d2;
  color: var(--green);
}

.advisor-check-item h3 {
  margin-top: 3px;
}

.advisor-check-item p {
  margin: 5px 0 10px;
}

.advisor-case-start {
  gap: 14px;
}

.advisor-next-step {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 16px;
  align-items: center;
}

.advisor-next-step p {
  margin: 6px 0 0;
  line-height: 1.48;
}

.advisor-case-summary {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  align-items: center;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: var(--surface-strong);
}

.advisor-case-summary p {
  margin: 5px 0 0;
}

.advisor-case-flow {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.advisor-case-step {
  display: grid;
  grid-template-columns: 30px minmax(0, 1fr);
  gap: 10px;
  align-items: start;
  min-height: 166px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: var(--surface-strong);
}

.advisor-case-step.current,
.advisor-case-step.ready {
  border-color: rgba(37, 104, 75, .42);
  background: var(--accent-soft);
}

.advisor-case-step.done {
  border-color: rgba(32, 114, 45, .32);
  background: #eef8ea;
}

.advisor-case-step.blocked {
  border-color: #ffc7bd;
  background: #fff0ed;
}

.advisor-case-step.locked {
  opacity: .72;
}

.advisor-case-step-index {
  display: grid;
  place-items: center;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: #f3eadf;
  color: var(--accent-dark);
  font-weight: 800;
}

.advisor-case-step.done .advisor-case-step-index {
  background: #d9f2d2;
  color: var(--green);
}

.advisor-case-step.current .advisor-case-step-index,
.advisor-case-step.ready .advisor-case-step-index {
  background: var(--surface-strong);
}

.advisor-case-step.blocked .advisor-case-step-index {
  background: #ffe4df;
  color: var(--red);
}

.advisor-case-step h3 {
  margin-top: 3px;
}

.advisor-case-step p {
  min-height: 58px;
  margin: 5px 0 10px;
  line-height: 1.42;
}

.dropzone {
  border: 1px dashed var(--accent);
  border-radius: 8px;
  padding: 18px;
  background: var(--accent-soft);
  text-align: center;
}

.badge.green { color: var(--green); background: #e4f6df; }
.badge.yellow { color: var(--yellow); background: var(--gold-soft); }
.badge.red { color: var(--red); background: #ffe4df; }
.badge.open { color: var(--blue); background: #e6f2ee; }

.tabs {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
  border-bottom: 1px solid var(--line);
  margin: -4px 0 18px;
  padding-bottom: 8px;
}

.auth-tabs {
  margin-top: 16px;
}

.tab {
  background: transparent;
  color: var(--muted);
  border: 1px solid transparent;
}

.tab.active {
  color: var(--accent-dark);
  border-color: rgba(37, 104, 75, .28);
  background: var(--accent-soft);
}

.form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.full { grid-column: 1 / -1; }
.full-button { width: 100%; margin-bottom: 12px; }

.video-frame {
  width: 100%;
  aspect-ratio: 16 / 9;
  border: 1px solid var(--line);
  border-radius: 8px;
  overflow: hidden;
  background: var(--accent-dark);
  margin-bottom: 14px;
}

.video-frame iframe {
  width: 100%;
  height: 100%;
  border: 0;
}

.video-frame video {
  width: 100%;
  height: 100%;
  display: block;
  border: 0;
  background: #000;
}

.alert {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 11px 12px;
  background: var(--surface-strong);
}

.alert.red { border-color: #ffc7bd; background: #fff0ed; color: var(--red); }
.alert.yellow { border-color: #f0cc7a; background: var(--gold-soft); color: #6f4d12; }
.alert.green { border-color: #b8dfb2; background: #eef8ea; color: var(--green); }

.checklist {
  display: grid;
  gap: 10px;
  margin: 14px 0;
}

.check-item {
  display: grid;
  grid-template-columns: 22px 1fr;
  align-items: flex-start;
  gap: 10px;
  padding: 11px 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  font-weight: 400;
  background: var(--surface-strong);
}

.check-item input {
  width: 16px;
  height: 16px;
  margin: 2px 0 0;
}

.check-item strong {
  display: block;
  font-size: 14px;
  line-height: 1.35;
  font-weight: 700;
}

.check-item .muted {
  display: block;
  margin-top: 3px;
  font-size: 13px;
  line-height: 1.4;
  font-weight: 400;
}

.output-block {
  white-space: pre-wrap;
  border: 1px solid var(--line);
  background: var(--surface-strong);
  border-radius: 8px;
  padding: 12px;
  overflow-wrap: anywhere;
}

.doc-module {
  display: grid;
  gap: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 14px;
  background: var(--surface-strong);
}

.ai-output-section {
  display: grid;
  gap: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: var(--surface);
}

.ai-output-section .section-header {
  margin-bottom: 0;
}

.ai-output-section textarea {
  min-height: 150px;
  line-height: 1.45;
  font-family: inherit;
}

.alert.blue {
  border-color: #a8cec4;
  background: #e6f2ee;
  color: var(--accent-dark);
}

.rate-preview {
  margin-top: 4px;
}

.rate-preview h3 {
  margin-bottom: 6px;
}

.calc-card {
  box-shadow: none;
}

.calc-without {
  border-color: rgba(89, 77, 70, .22);
  background: var(--surface-strong);
}

.calc-single {
  border-color: rgba(54, 123, 107, .32);
  background: #eef8f4;
}

.calc-double {
  border-color: rgba(32, 114, 45, .32);
  background: #eef8ea;
}

.calc-compare-grid {
  align-items: stretch;
}

.calc-compare-grid .calc-card {
  min-height: 300px;
}

.customer-form {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 14px;
  background: var(--surface-strong);
  margin-top: 10px;
}

.customer-welcome {
  position: relative;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 18px;
  background: linear-gradient(135deg, var(--surface-strong), var(--accent-soft));
  box-shadow: var(--shadow);
  margin-bottom: 14px;
}

.customer-welcome h2 {
  max-width: 760px;
  margin-bottom: 8px;
}

.customer-welcome p:not(.eyebrow) {
  max-width: 760px;
  margin: 0;
  color: var(--muted);
  line-height: 1.5;
}

.customer-welcome .badge {
  position: absolute;
  right: 18px;
  top: 18px;
}

.customer-progress {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
  margin: 14px 0;
}

.customer-progress-step {
  display: flex;
  align-items: center;
  gap: 8px;
  min-height: 44px;
  padding: 9px 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-strong);
  color: var(--muted);
  text-align: left;
  box-shadow: none;
  transform: none;
}

.customer-progress-step span,
.customer-step-number {
  display: inline-grid;
  place-items: center;
  width: 26px;
  height: 26px;
  flex: 0 0 26px;
  border-radius: 50%;
  background: #f3eadf;
  color: var(--accent-dark);
  font-weight: 800;
}

.customer-progress-step.done {
  border-color: rgba(32, 114, 45, .32);
  background: #eef8ea;
  color: var(--green);
}

.customer-progress-step:not(:disabled):hover {
  border-color: rgba(37, 104, 75, .48);
  background: var(--accent-soft);
  color: var(--accent-dark);
  box-shadow: none;
  transform: none;
}

.customer-progress-step:disabled {
  cursor: not-allowed;
  opacity: .62;
}

.customer-progress-step.current {
  border-color: rgba(37, 104, 75, .48);
  background: var(--accent-soft);
  color: var(--accent-dark);
  box-shadow: inset 0 -3px 0 var(--accent);
}

.customer-progress-step.done span,
.customer-step.done .customer-step-number {
  background: #d9f2d2;
  color: var(--green);
}

.customer-step {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 16px;
  background: var(--surface-strong);
  box-shadow: 0 8px 22px rgba(89, 77, 70, .06);
  margin-top: 14px;
}

.customer-step.active {
  border-color: rgba(37, 104, 75, .34);
}

.customer-step.locked {
  background: rgba(255, 250, 244, .58);
  color: var(--muted);
}

.customer-step-header {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  margin-bottom: 14px;
}

.customer-step-header h3 {
  margin-top: 3px;
}

.customer-step-header p {
  margin: 3px 0 0;
}

.customer-intro-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.08fr) minmax(320px, .92fr);
  gap: 14px;
  align-items: stretch;
}

.customer-action-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.video-placeholder {
  display: grid;
  place-items: center;
  min-height: 320px;
  aspect-ratio: 16 / 9;
  border: 1px dashed rgba(37, 104, 75, .34);
  border-radius: 8px;
  background: var(--accent-soft);
  color: var(--accent-dark);
  text-align: center;
  padding: 24px;
}

.video-placeholder strong {
  display: block;
  font-family: "Playfair Display", Georgia, serif;
  font-size: 28px;
  margin-bottom: 8px;
}

.video-placeholder p {
  max-width: 360px;
  margin: 0;
  color: var(--muted);
}

.customer-requirements {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 14px;
  background: var(--surface);
}

.customer-requirements ol {
  display: grid;
  gap: 10px;
  padding-left: 20px;
  margin: 12px 0;
  line-height: 1.45;
}

.preparation-checklist {
  display: grid;
  gap: 9px;
  margin-top: 12px;
}

.customer-form .form-grid {
  gap: 14px 16px;
}

.precheck-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  align-items: stretch;
}

.customer-precheck-dashboard {
  display: grid;
  grid-template-columns: minmax(0, .9fr) minmax(360px, .7fr);
  gap: 14px;
  align-items: stretch;
}

.precheck-start-card {
  display: grid;
  gap: 14px;
  align-content: center;
  border: 1px solid rgba(37, 104, 75, .34);
  border-radius: 8px;
  padding: 18px;
  background: var(--accent-soft);
}

.precheck-start-card p:not(.eyebrow) {
  margin: 8px 0 0;
  line-height: 1.5;
}

.customer-precheck-wizard {
  display: grid;
  gap: 14px;
}

.customer-precheck-wizard.compact {
  gap: 10px;
  padding: 10px 12px;
}

.precheck-wizard-top {
  display: grid;
  grid-template-columns: auto minmax(160px, 1fr);
  gap: 12px;
  align-items: center;
}

.precheck-progress-track {
  height: 8px;
  overflow: hidden;
  border-radius: 999px;
  background: #f3eadf;
}

.precheck-progress-track span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: var(--accent);
}

.precheck-question-card {
  display: grid;
  gap: 9px;
  min-height: 250px;
  border: 1px solid rgba(37, 104, 75, .28);
  border-radius: 8px;
  padding: 14px 16px;
  background: var(--surface-strong);
}

.precheck-question-card > p:not(.eyebrow) {
  margin: 0;
  max-width: 760px;
  font-size: 13px;
  line-height: 1.42;
}

.precheck-question-card label {
  gap: 5px;
  margin-top: 2px;
  font-size: 13px;
  line-height: 1.28;
}

.precheck-question-card select,
.precheck-question-card textarea {
  min-height: 34px;
  padding: 7px 8px;
}

.precheck-question-card textarea {
  min-height: 76px;
}

.precheck-help {
  padding: 0;
  background: transparent;
}

.precheck-help summary {
  cursor: pointer;
  color: var(--accent-dark);
  font-size: 13px;
  font-weight: 800;
}

.precheck-help p {
  margin: 4px 0 0;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.45;
}

.precheck-wizard-actions {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  margin-top: 4px;
}

.customer-precheck-outcome {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 18px;
  align-items: center;
}

.customer-precheck-outcome h3,
.customer-precheck-correction h3 {
  margin-bottom: 8px;
}

.customer-precheck-outcome p,
.customer-precheck-correction p {
  margin: 0;
}

.customer-precheck-outcome ul {
  margin: 8px 0 0;
  padding-left: 20px;
}

.customer-precheck-primary-action {
  display: flex;
  justify-content: flex-end;
  align-items: center;
  min-width: 230px;
}

.customer-precheck-primary-action button {
  min-width: 220px;
}

.customer-precheck-primary-action .alert {
  margin: 0;
  max-width: 420px;
}

.customer-precheck-correction {
  padding: 14px 16px;
}

.waiting-bafa-dashboard {
  display: grid;
  grid-template-columns: minmax(0, 1.15fr) minmax(320px, .85fr);
  gap: 14px;
}

.waiting-bafa-card {
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 16px;
  background: var(--surface);
}

.waiting-bafa-card.done {
  border-color: rgba(37, 104, 75, .32);
  background: var(--accent-soft);
}

.waiting-bafa-card h3 {
  margin-bottom: 8px;
}

.waiting-bafa-card p {
  margin: 0 0 10px;
}

.waiting-bafa-card ol {
  margin: 10px 0 0;
  padding-left: 22px;
}

.waiting-bafa-card li {
  margin-bottom: 4px;
}

.waiting-bafa-card .status-line {
  display: inline-flex;
  align-items: center;
  margin: 2px 0 12px;
  border-radius: 999px;
  padding: 4px 9px;
  background: var(--accent-soft);
  color: var(--accent-dark);
  font-size: 12px;
  font-weight: 800;
}

.customer-company-profile-panel {
  border: 1px solid rgba(37, 104, 75, .2);
  border-radius: 8px;
  padding: 16px;
  background: var(--surface-strong);
}

.customer-company-profile-panel .customer-step-header {
  margin-bottom: 4px;
}

.button-link {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 6px;
  padding: 8px 12px;
  background: var(--accent);
  color: #fff;
  font-weight: 800;
  text-decoration: none;
}

.button-link:hover {
  background: var(--accent-dark);
}

.precheck-card {
  display: grid;
  grid-auto-rows: max-content;
  align-content: start;
  gap: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 14px;
  background: var(--surface);
}

.precheck-card h3 {
  color: var(--accent-dark);
  margin: 0 0 2px;
}

.precheck-card label {
  display: grid;
  gap: 6px;
  margin: 0;
  width: 100%;
  line-height: 1.18;
}

.precheck-card select,
.precheck-card input,
.precheck-card textarea {
  display: block;
  width: 100%;
}

.precheck-card .alert {
  margin: 0;
  padding: 10px 12px;
  width: 100%;
}

.precheck-card .alert p {
  margin: 6px 0 0;
}

.precheck-actions {
  display: grid;
  gap: 6px;
  justify-items: start;
}

.form-row-pair {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
  align-items: start;
}

.customer-form label {
  align-self: start;
  gap: 7px;
}

.customer-form .alert {
  margin: 0;
  padding: 12px;
}

.customer-form .alert p {
  margin: 6px 0 0;
}

.customer-form select,
.customer-form input,
.customer-form textarea {
  min-height: 36px;
}

@media (max-width: 900px) {
  .two,
  .form-grid {
    grid-template-columns: 1fr;
  }

  .shell {
    width: min(100vw - 20px, 720px);
    padding-top: 18px;
  }

  .topbar {
    align-items: flex-start;
  }

  .dashboard-metrics,
  .advisor-dashboard-grid {
    grid-template-columns: 1fr;
  }

  .customer-monitor-row {
    grid-template-columns: 1fr;
  }

  .monitor-badges,
  .case-card-badges {
    justify-content: flex-start;
  }

  .form-row-pair {
    grid-template-columns: 1fr;
  }

  .customer-progress {
    grid-template-columns: 1fr 1fr;
  }

  .advisor-next-step,
  .advisor-case-flow {
    grid-template-columns: 1fr;
  }

  .advisor-case-step {
    min-height: auto;
  }

  .advisor-case-summary {
    align-items: flex-start;
  }

  .customer-intro-grid,
  .customer-action-grid,
  .customer-precheck-outcome,
  .customer-precheck-dashboard,
  .waiting-bafa-dashboard,
  .precheck-grid {
    grid-template-columns: 1fr;
  }

  .customer-precheck-primary-action {
    justify-content: flex-start;
    min-width: 0;
  }

  .customer-welcome .badge {
    position: static;
    margin-top: 12px;
  }
}